via Zendesk, applying independent judgment in accordance with company SLAs. Troubleshoot Workday (HRIS) issues related... to employee lifecycle processes and self-service functionality via Zendesk. Work with the appropriate internal and external...
and integrating our Salesforce platform as we complete our migration from Zendesk, ensuring it empowers our Trust and Safety... from Zendesk to Salesforce, focusing on data/process migration and custom solution development. Participate in all phases of the...
ticketing system (Zendesk) to ensure clear audit trail Working as part of a customer support team collaborating with colleagues... own workload based on issue prioritisation. Desirable: Zendesk software. SQL. Linux O/S. Windows Server...
and scaling SaaS B2B support, including tooling selection (e.g. ServiceCloud, Zendesk or similar), for an omni-channel support... environment Deep familiarity with support platforms like Salesforce, Zendesk, Jira and similar systems Understanding of the...
to work efficiently. Familiarity with tools like Jira, Madcap, and Zendesk – helpful for tracking progress and maintaining... tools and documentation platforms to work efficiently. Familiarity with tools like Jira, Madcap, or Zendesk is helpful...
to work efficiently. Familiarity with tools like Jira, Madcap, and Zendesk – helpful for tracking progress and maintaining... tools and documentation platforms to work efficiently. Familiarity with tools like Jira, Madcap, or Zendesk is helpful...
in the Mapbox stack. Communicate those solutions through concise and friendly responses. Using tools like Zendesk and Jira... or their programming languages Previous experience providing technical support to key clients Familiarity with Zendesk, GitHub, Slack...
, partnering with industry giants like Zendesk, Amazon, NICE, and Calabro to deliver truly innovative customer engagement platforms... partners (e.g., NICE, Amazon, Zendesk) and ensure delivery of high-impact shared campaigns that meet shared KPIs. Monitor...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
, empathetic communication. Handling customer interactions through Zendesk (email), App Store Connect, Google Play Console.... Familiarity or willingness to quickly learn customer support tools (Zendesk, App Store Connect, Google Play Console, social media...
