or emails. This is tracked via Zendesk. As we are a small team and due to the inconsistency of the logistic demands... concerns accordingly Respond to customer Shipping enquiries via email or telephone, on Zendesk Reading and reporting...
. Respond to customer calls and queries via the Zendesk system. Log faults accurately and liaise with the Product team... service performance using Zendesk reporting tools. Manage and respond to customer reviews on platforms such as Trustpilot...
and ERP systems such as Zendesk, Dynamics 365, SAP, or Oracle to manage orders and customer interactions. Leverage software.... Familiarity with CRM/ERP systems (e.g., Zendesk, Dynamics 365, SAP, Oracle)....
, Notion, Slack, Zendesk, or Zapier. Comfort with CRM hygiene, data reporting, and partner pipeline tracking is key... – Cross-team communication Zendesk – Support collaboration and ticket tracking Zapier & AI Tools (nice to have) – Workflow...
to detail. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
inbox, prioritise tasks, and communicate directly with customers as required. Open and respond to tickets via Zendesk... and meticulous attention to detail are critical. Prior experience using CRM systems/ Zendesk (Desired) Excellent written...