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proficiency in Microsoft Office & Google applications. Experience with Zendesk is a bonus but not essential. Excellent...
experience - Zendesk desirable Email management/customer support Banking/Finance/Insurance experience preferable and a good...
Experience with a ticketing system (Service Cloud, Zendesk , Jira, etc.) Being familiar with tools and environments like Office...
like Salesforce, Zendesk , Facebook, Twitter, Microsoft Office suite, etc. Excellent interpersonal and communication skills (verbal...
applications like Salesforce, Zendesk , Facebook, Twitter, Microsoft Office suite, etc. Excellent interpersonal and communication...
Experience with a ticketing system (Service Cloud, Zendesk , Jira, etc.) Being familiar with tools and environments like Office...
) from our customers using our ticketing platform (Zendesk ). Queries range from passing on simple 'How do I...' queries to internal...
like the National Fraud Database, JIRA, or Zendesk . If you’re driven to deliver fair outcomes and thorough investigations...
-making abilities Experience with APIs, integrations, cloud-based solutions, and customer support tools (e.g. Zendesk ...
systems such as SolarWinds, Connectwise, ManageEngine, ZenDesk Demonstrable experience in Windows Operating systems...
with a strong background in Zendesk , live chat, and ticketing systems to lead a team of dedicated customer service agents. The role... within Zendesk , ensuring efficient handling of live chats and support tickets. Monitor team performance, set KPIs, and provide...
, Zendesk , and Slack (or similar). A proactive and solutions-driven mindset. Comfortable using data and insights to guide...
systems such as Zendesk . Proven experience managing a VoC programme, including strong understanding of customer feedback...
communication skills and attention to detail Experience using Zendesk (or similar CRM tool) preferred, but not essential...
learning or financial services industry Experience of service management platforms such as ZenDesk Specific experience...
communication skills and attention to detail Experience using Zendesk (or similar CRM tool) preferred, but not essential...
Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk , Johnson Controls, ADT...
TCP/IP and network troubleshooting. Help Desk Software: Experience using ticketing systems (e.g., Zendesk , ServiceNow...
certifications like Cyber Essentials or experience supporting CE+ audits is a bonus. CRM or helpdesk experience (e.g., Zendesk ...
with support desk tools (Zendesk , Freshdesk, Jira, etc.). Highly organized, the capacity to multitask and work within short time...
to have SalesForce, Onfido or Zendesk experience Experience with identity documents Experience working in a high growth company...
to have SalesForce, Onfido or Zendesk experience Experience with identity documents Experience working in a high growth company...
applications and tools. Experience with Zendesk or JIRA is a plus Proactive and adaptable - A fast learner, with enthusiasm...
will involve recording accurate details of any service issues in Zendesk or the relevant CRM system. Your proactive approach...
, empathetic communication. Handling customer interactions through Zendesk (email), App Store Connect, Google Play Console.... Familiarity or willingness to quickly learn customer support tools (Zendesk , App Store Connect, Google Play Console, social media...
