Job Description About Us: Zendesk is a leader in customer experience solutions, driving innovation through... will have to influence Zendesk country leadership on the value of AWS to drive business growth and be the advocate for AWS within the country...
Job Description Engagement Manager Zendesk Professional Services sits within Zendesk’s Customer Experience (CX...) organisation and is focussed on maximising the impact of Zendesk software for both existing and new customers. The Professional...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact...
of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in selling... in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software...
-quality support is delivered across all channels (Zendesk, Slack, etc.) Conduct regular 1:1s and performance reviews; provide... managing Customer Support teams in a high-volume, fast-paced environment Strong working knowledge of Zendesk and Slack...
Provide expert support via Zendesk or similar systems. Troubleshoot issues across Windows, macOS, and networking... in technical support, ideally in SaaS or enterprise IT. Strong experience with Zendesk (or similar), Windows/macOS, networking...
ticketing system (Zendesk) to ensure clear audit trail Working as part of a customer support team collaborating with colleagues... own workload based on issue prioritisation. Desirable: Zendesk software. SQL. Linux O/S. Windows Server...
