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and the people they serve. What You’ll Be Doing Managing customer orders and queries using Microsoft Office, Zendesk ... points if you have: Experience with Zendesk or Sage 200 Familiarity with the medical cannabis space...
, Salesforce, Zendesk , Jira, Gong, Gainsight, and Tableau. Basic Python coding skills are an asset for providing enhanced...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk , Freshdesk). Background...
products. Familiarity with support platforms such as Zendesk , Jira, or Confluence. Strong data handling and troubleshooting...
such as Zendesk , Slack, or Jira. Benefits Why Join Us? 💸 Salary & Benefits Competitive salary. A rare opportunity...
to push user adoption and maximize the value of our products and/or integrations. Utilize Confluence, Jira, Zendesk ...
. Manage our helpdesk (Zendesk ) to ensure all support tickets are acknowledged, tracked, escalated, and resolved within SLAs...
ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc About us Did...
in Zendesk or similar mail management platforms Working knowledge of Looker What we offer you: 28 days of Annual Leave...
sure they land with the right people fast Track, document, and resolve support tickets using tools like Freshdesk, Zendesk ...
cross-border payments and fintech ecosystems. Familiarity with CRM (Salesforce, Zendesk etc.) or sales enablement tools...
platforms (Freshdesk, Zendesk , HubSpot) Strong communication skills in English and Arabic (both written and verbal) Proven...
Familiar with delivering high level customer service through workflow tools (e.g. Zendesk , Salesforce, ServiceNow...
Familiar with delivering high level customer service through workflow tools (e.g. Zendesk , Salesforce, ServiceNow...
in a customer support setting. Strong technical knowledge of CX-focused AI platforms (e.g., Intercom, Zendesk AI, Zapier), with the...
technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk ...
. Familiarity with knowledge base platforms (e.g., Zendesk , Salesforce Knowledge, Confluence). Strong organisational and time...
with knowledge base platforms such as Zendesk , Salesforce Knowledge, or Confluence. Strong organisational and time management skills...
with knowledge base platforms such as Zendesk , Salesforce Knowledge, or Confluence. Strong organisational and time management skills...
working with ticketing and incident management tools (e.g. Jira, Zendesk , or similar). Excellent organizational, analytical...
is a plus). Experience in mentoring and knowledge sharing within support teams. Bonus Skills (Nice to Have) Experience with Zendesk ...
working with ticketing and incident management tools (e.g. Jira, Zendesk , or similar). Excellent organizational, analytical...
working with ticketing and incident management tools (e.g. Jira, Zendesk , or similar). Excellent organizational, analytical...
working with ticketing and incident management tools (e.g. Jira, Zendesk , or similar). Excellent organizational, analytical...
development Familiarity with ticketing systems (e.g., Zendesk , Freshdesk) and CRM tools like HubSpot Working knowledge of HTML...
