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Familiarity with ticketing systems such as Zendesk , Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design...
Familiarity with ticketing systems such as Zendesk , Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design...
: Online documentation tools, e.g. Madcap Flare, WordPress Knowledge base authoring tools, e.g. Salesforce Knowledge, Zendesk ...
of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk and JIRA...
, including: Experience with service focused CRMs (Salesforce/Zendesk ) Exposure to Bug Management and Triage Processes...
Centre Have worked with systems such as Zendesk (preferred not essential) and FSM (preferred not essential...
across key enterprise systems, including Salesforce (SFDC), NetSuite, Gainsight, Zendesk , and Snowflake. Ensure seamless data...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
, email and Zendesk ) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk , or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
to travel up to once a month to meet with enterprise clients. Experience with Salesforce Service Cloud, Zendesk , Service...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
with ticketing/helpdesk systems, such as Freshdesk, Jira Service Management or Zendesk . Awareness of LMS standards such as SCORM...
ticketing systems (e.g., ZenDesk , ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks...
and workings of customer support platforms such as Zendesk , Salesforce Service Cloud, Freshdesk, or similar and a track record...
) Experience with Incident Management Platforms (ServiceNow, Zendesk , Freshservice) Experience with POS systems (Square, NCR...
communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk , FreshDesk...
. Confidence with troubleshooting basic technical issues. Familiarity with customer support tools such as Zendesk , Intercom...
, and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
Familiarity with support platforms like Zendesk Experience building or running a customer service training academy Comfortable...
and professionalism. Having experience with Zendesk , Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...
such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical & problem-solving skills. Technical...
ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc About us Did...
. Experience of working with ticketing systems such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical...
sure they land with the right people fast Track, document, and resolve support tickets using tools like Freshdesk, Zendesk ...
platforms (Freshdesk, Zendesk , HubSpot) Strong communication skills in English and Arabic (both written and verbal) Proven...
