and ERP systems such as Zendesk, Dynamics 365, SAP, or Oracle to manage orders and customer interactions. Leverage software.... Familiarity with CRM/ERP systems (e.g., Zendesk, Dynamics 365, SAP, Oracle)....
-to-day inquiries and apply that experience to drive conversations around process improvement. Experience in Zendesk... like Zendesk with Confluence, JIRA, , Slack and proprietary systems a plus. * Articulate in written and oral communication skills...
and customer data platforms. Examples include Salesforce, Zendesk, and OpenTable. You’ll also play a lead role in setting up...-party tools (Jira, Salesforce, Zendesk, OpenTable, and others) for seamless CRM and service functionality. Acting as a key...
Understanding development practices Comfortable in data handling Experience of Service Management Tools such as Jira or Zendesk... or experience of the following platforms Slack, Zoom, Jamf Pro, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass...
communication with customers either via phone or emails. This is tracked via Zendesk. As we are a small team and due to the... email or telephone, on Zendesk Reading and reporting of control dosimeters to minimise any future potential transit dose problems...
will be responsible for managing all online communications with digital customers, partners, and ambassadors through the Zendesk platform... as well as providing first-class customer service. The ideal candidate will have experience using a CRM system or Zendesk...