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, maintaining Zendesk analytics, and ensuring customer service teams are served with the required and accurate data inputs... of the Zendesk platform to architect and manage crucial cross-operational workflows (including for FinOps and Compliance...
ticketing systems (e.g., ZenDesk , ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks...
Business Systems: Create seamless integrations between platforms such as HubSpot, Zendesk , BigQuery, and other business... with HubSpot API for CRM automation and marketing workflow integration Experience with Zendesk API for customer support workflow...
and workings of customer support platforms such as Zendesk , Salesforce Service Cloud, Freshdesk, or similar and a track record...
) Experience with Incident Management Platforms (ServiceNow, Zendesk , Freshservice) Experience with POS systems (Square, NCR...
(Zendesk ). This typically involves answering questions and identifying any issues that need investigation. Monitoring...
landscape, including cross-border payments and fintech ecosystems. Familiarity with CRM (Salesforce, Zendesk etc.) or sales...
and Social Platforms. Ideally NetSuite, Zendesk , Brand Bastion and Dash Social is a plus! Why join us? Be a part...
and Zendesk preferred Ability to work extended hours and on weekends Ability to thrive in a dynamic work environment...
(e.g., Zendesk , Salesforce, Spreadsheets etc). What We Offer You!* Generous Staff Discount on all your favourite...
. Confidence with troubleshooting basic technical issues. Familiarity with customer support tools such as Zendesk , Intercom...
and Zendesk Some SQL knowledge and ability to write/execute multi-table queries Prior experience working with CIS systems...
, and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk , FreshDesk...
and professionalism. Having experience with Zendesk , Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...
Familiarity with support platforms like Zendesk Experience building or running a customer service training academy Comfortable...
Technologies we use: Absorb LMS, Salesforce, Gainsight, Zendesk , Calendly, Zoom, Teams, Adobe Acrobat Are you ready...
, Salesforce, Zendesk , Jira, Gong, Gainsight, and Tableau. Basic Python coding skills are an asset for providing enhanced...
products. Familiarity with support platforms such as Zendesk , Jira, or Confluence. Strong data handling and troubleshooting...
such as Zendesk , Slack, or Jira. Benefits Why Join Us? 💸 Salary & Benefits Competitive salary. A rare opportunity...
ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc About us Did...
such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical & problem-solving skills. Technical...
. Experience of working with ticketing systems such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical...
sure they land with the right people fast Track, document, and resolve support tickets using tools like Freshdesk, Zendesk ...
cross-border payments and fintech ecosystems. Familiarity with CRM (Salesforce, Zendesk etc.) or sales enablement tools...
