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, email and Zendesk ) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk , or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
ticketing systems (e.g., ZenDesk , ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks...
and workings of customer support platforms such as Zendesk , Salesforce Service Cloud, Freshdesk, or similar and a track record...
) Experience with Incident Management Platforms (ServiceNow, Zendesk , Freshservice) Experience with POS systems (Square, NCR...
and Zendesk preferred Ability to work extended hours and on weekends Ability to thrive in a dynamic work environment...
, and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk , FreshDesk...
. Confidence with troubleshooting basic technical issues. Familiarity with customer support tools such as Zendesk , Intercom...
Familiarity with support platforms like Zendesk Experience building or running a customer service training academy Comfortable...
and professionalism. Having experience with Zendesk , Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...
, Salesforce, Zendesk , Jira, Gong, Gainsight, and Tableau. Basic Python coding skills are an asset for providing enhanced...
. Experience of working with ticketing systems such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical...
such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical & problem-solving skills. Technical...
ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc About us Did...
sure they land with the right people fast Track, document, and resolve support tickets using tools like Freshdesk, Zendesk ...
platforms (Freshdesk, Zendesk , HubSpot) Strong communication skills in English and Arabic (both written and verbal) Proven...
in a customer support setting. Strong technical knowledge of CX-focused AI platforms (e.g., Intercom, Zendesk AI, Zapier), with the...
