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above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. – Any exposure to Zendesk and working...
managing customer interactions through omni channels i.e., calls, emails, chat, social. (Zendesk experience preferred...
with Zendesk or a similar ticketing system The right person for this role will have a cheerful disposition, be reliable...
Nation website, TM website, LN website and Zendesk . Work alongside the wider team to improve the way we communicate...
in a fashion / ecommerce / retail environment Previous experience working within MS Office, Shopify and Zendesk ...
the process as necessary per established escalation policies. Raise cases where required in Zendesk . Detection...
, with experience implementing ITIL frameworks. Experience in the administration and use of ticketing tools like Zendesk ...
: Leadership & Support in customer engagements Modern technology Suite access for Office365, Salesforce and Zendesk ...
tools would be a nice to have Experience implementing and managing ticketing systems such as Jira or Zendesk ...
development of a single product Desirable Agile methodologies Power BI Previous development experience with Zendesk , Twilio...
Previous development experience with Zendesk , Twilio, and Botpress Who are Ventrica? Ventrica is a forward-thinking, fast...
degree - business undergraduate degree or MBA Technologies we use: AbsorbLMS, Salesforce, Gainsight, Zendesk , Calendly...
like Zendesk would be beneficial, but full training is provided. Proficiency on Excel is essential. Ability to communicate well...
returns Skills & Experience: Multilingual, fluent in English, French and Spanish essential Experience using Zendesk ...
returns Skills & Experience: Multilingual, fluent in English, French and Spanish essential Experience using Zendesk ...
. Knowledge of distributed systems, Linux, and the ability to read and write SQL. Experience using Zendesk , Jira, Confluence...
and organizational skills. Proficient in MSOffice Familiar with Microsoft Dynamics 365 CRM systems and Zendesk Benefits...
for improvement. Drive customer satisfaction across all platforms (Zendesk /Google/Homeviews). Achieve set targets for occupancy...
communication skills in English Experience with CRM systems like Zendesk or similar tools A passion for supporting small...
. Even better if you have… experience with Salesforce.com and Zendesk is a plus; If you speak multiple languages, that would be a great advantage; Passion...
, Zendesk , email and phone calls Ensure that enquiries are acknowledged and dealt with promptly, efficiently and courteously...
, and Zendesk , ensuring inquiries are efficiently prioritized, triaged, and addressed with valuable information and resources...
91 days past due that is below 3% of total AR. In your daily tasks, you'll adeptly manage Zendesk tickets..., demonstrating your expertise in navigating varying complexities Zendesk : Provide exceptional support by efficiently managing the...
and support Mobile device management (Meraki MDM, etc) Helpdesk systems (CONNECT for Service, Zendesk , etc) End user desktop...
, or native CCaaS analytics. Experience with tools like Salesforce, Gainsight, or Zendesk to track customer health and manage...
